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Can't log in to Novakid account

Can't log in, log in to my account is not working

Written by Astro
Updated over 10 months ago

You can log in to your Novakid account using various methods. Visit our website and click "Log in" or click the link to choose preferred login option:

  • 📧 Receive a one-time code via Email or Phone

  • 🛡️ Use your permanent password

  • 🔑 Sign in with your Gmail or Apple account

    • If the email used during registration matches the email on your account

  1. Choose the method you prefer.

  2. Fill in the required fields for your phone number, code, or password;

  3. Then, click “Continue” to access your account 🚀

📩 One-Time Code Login

If you choose to log in with a one-time code, the confirmation code will be sent based on your login method.

  • if you log in with your phone, you’ll receive the code via SMS 📱

  • if you log in with your email, it will be sent to your email address 📧

🔒 Set a Permanent Password

After logging in, you can set a permanent password by selecting Account from the dropdown list, accessible by clicking your avatar in the upper right corner of the page.

🗒️ If you’ve forgotten your password, simply click the "Forgot Password" button on the login page to recover it. A reset link will be sent to your email.

❗ Still Having Troubles Logging In?

Here are some quick tips to help you out:

  • 🌐 Use Google Chrome on PC, Mac, or Android, or Safari on iOS for the best experience with Novakid’s website.

  • 🔠 Double-check your login info: make sure there are no extra spaces, your keyboard layout is correct, and Caps Lock is off.

  • 📱 Make sure your phone number includes the right country code (like +1...) or that your email is typed correctly.

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